Privacy Policy
Last modified: July 29, 2024
Information
Welcome to Peakjobs. This Privacy Policy outlines how we collect, use, process, and share your personal data when you use our services, including our application, website, and technology platform. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with Kosovo’s Law No. 06/L –082 on Protection of Personal Data, the General Data Protection Regulation (GDPR) and relevant U.S. privacy regulations.
This Privacy Policy is automatically applicable when you use our services. It is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our services. This Privacy Policy forms an integral part of our Terms and Conditions.
Definitions
Personal Data
Any information related to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified directly or indirectly, such as by name, identification number, location data, online identifier, or other factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. For Peakjobs, this includes information like your name, contact details, work history, and other personal identifiers.
Processing
Any operation performed on personal data, whether automated or not. This includes collecting, recording, organizing, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating, aligning, combining, restricting, erasing, or destroying data. Peakjobs processes personal data to provide and improve our services.
Data Subject
The individual to whom the personal data relates. In the context of Peakjobs, the data subject is the User, whether a Client or Job Seeker, whose personal information is being collected and processed.
Data Controller
The entity that determines the purposes and means of personal data processing. In this case, Peakjobs is the Data Controller, responsible for the management and use of personal data within the Platform.
Data Processor
A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the Data Controller. In the context of Peakjobs, a partner company or service provider that processes data on our behalf would be considered a Data Processor.
Third Party
A natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and those authorized to process personal data under the direct authority of the controller or processor. This could include external service providers, auditors, or regulatory authorities with whom Peakjobs may need to share data.
Consent of the Data Subject
A freely given, specific, informed, and unambiguous indication of the data subject’s wishes, signified by a statement or clear affirmative action, agreeing to the processing of their personal data. This means that you must explicitly agree to how Peakjobs uses your personal data.
Personal Data Breach
A breach of security measures leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data. Peakjobs is committed to preventing data breaches and responding promptly if they occur.
Information and Privacy Agency (the Agency)
An independent agency responsible for overseeing the implementation of data protection laws and ensuring the rights and freedoms of individuals in relation to personal data processing. Peakjobs complies with regulations enforced by this Agency.
Data Collection
We collect Personal Data in the following ways: (1) information you provide, (2) information we get when you use our Service, and (3) information we collect from users and third parties.
- Information You Provide
- Account Registration: When you create an account, you provide personal details such as your name, contact information, and password.
- Profile Completion: Information about your work history, skills, certifications, and other relevant data.
- Job Applications: Details submitted when applying for jobs, including resumes and cover letters.
- Credit Card Information: For Clients, we collect credit card information to process payments for services.
- Pictures of Face & ID: For registration purposes, we collect pictures of your face and ID to verify your identity.
- Communications: Messages and emails sent to Peakjobs or other users through the Platform.
- Information We Get When You Use Our Service
- Usage Data: Information about how you interact with the Platform, such as browsing history, search queries, and job applications.
- Device Information: Data about the device you use to access the Platform, including IP address, browser type, operating system, and device identifiers.
- Location Data: Geographic location information derived from your IP address or GPS data, if applicable.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies that monitor your usage patterns.
- Information We Collect from Users and Third Parties
- Third-Party Services: Data from integrated services, such as payment processors and background check providers.
- User-Provided Information: Additional information provided by other users, such as references or feedback on your profile.
- Public Sources: Information from publicly available sources to verify details and enhance user profiles.
Use of Data
Purpose of Data Use
Peakjobs uses the information you provide to us for several key purposes as described below:
- Service Provision: To create, maintain, and secure your account, identify you as a user in our system, and manage your interactions with the Platform. This includes sending you administrative notifications, verifying your email address, notifying you of available jobs, processing payments for services rendered, and communicating promotional content.
- Improving Our Service: To develop, test, and improve our Platform, including new products and features. We analyze usage data to personalize job recommendations and enhance user experience. We also use this information to advertise our services to you and other users.
- Facilitating User Relationships: To share relevant personal data with other users to facilitate job-related communications. For example, we may share contact details and profile information between Clients and Job Seekers to streamline job applications and assignments. We also use location data to notify you of nearby job opportunities.
- Safety and Security: To enhance the security of our Platform, monitor for fraudulent activities, and protect user data.
- Marketing and Advertising: To tailor and deliver personalized advertisements based on your activity on the Platform. This includes using data to target ads, measure ad performance, and conduct marketing analyses. You grant Peakjobs a license to use content you provide for marketing purposes, including growing our user community and improving our services.
Data Sharing and Disclosure
Sharing Data with Third Parties
To provide, maintain, and enhance our services, Peakjobs may share your personal data with third parties. Sharing data allows us to deliver a more efficient and comprehensive service. The main reasons for sharing data include improving our service functionality, ensuring secure and reliable transactions, and facilitating user interactions. This includes:
- Service Providers: We share data with companies that perform services on our behalf, such as payment processors, background check providers, and IT service providers. These entities help us manage transactions, verify user identities, and maintain the security and functionality of our platform.
- Business Partners: We collaborate with partners to offer integrated services that enhance your experience. For instance, partnering with job boards or recruitment agencies can help us provide more job opportunities and better matches for Job Seekers.
- Clients and Job Seekers: To facilitate job placements and communications, we share relevant personal information between Clients and Job Seekers. This includes contact details, job histories, and feedback, ensuring a transparent and effective hiring process.
Legal Requirements and Compliance
Peakjobs may disclose personal data to comply with legal obligations or respond to valid requests by public authorities, such as a court or government agency. Additionally, we may disclose your data when we believe it is necessary to:
- Comply with Legal Obligations: Fulfilling legal requirements or responding to lawful requests from public authorities.
- Protect Rights and Safety: Safeguarding the rights, property, or safety of Peakjobs, our users, or the public. This may include preventing fraud, security breaches, or other harmful activities.
- Enforce Our Policies: Upholding our Terms and Conditions and other agreements. This ensures that users comply with our rules and regulations, maintaining a fair and safe environment for all.
All data sharing practices are conducted in compliance with applicable data protection laws, such as the GDPR and Kosovo’s Law No. 06/L –082 on Protection of Personal Data. We take necessary measures to ensure that third parties protect your data and use it only for legitimate purposes.
Data Protection
Security Measures to Protect Data
Peakjobs takes extensive measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Encryption: Using advanced encryption protocols to protect data during transmission and storage.
- Access Controls: Implementing strict access controls to ensure that only authorized personnel have access to personal data.
- Regular Security Audits: Conducting regular security assessments and audits to identify and address potential vulnerabilities.
- Secure Payment Processing: Partnering with secure payment processors to handle all transactions, ensuring the protection of financial information.
- Technical & Organizational Measures: Incorporating comprehensive technical and organizational measures to enhance data security and integrity.
Data Storage
- Google Cloud: We store personal data on Google Cloud servers located in the EU, specifically in Frankfurt, Germany.
Data Retention and Deletion
- Data Retention: Peakjobs retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Data Deletion: Personal data is deleted after 1 year. Users can request the deletion of their personal data at any time by contacting us through the methods provided in this Privacy Policy.
Compliance with Data Protection Laws
Peakjobs complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and Kosovo’s Law No. 06/L –082 on Protection of Personal Data. Our data protection practices include:
- Data Minimization: Collecting only the data necessary for specified purposes.
- Lawful Processing: Ensuring that all data processing activities have a legal basis, such as user consent or contractual necessity.
- User Rights: Upholding the rights of data subjects, including the right to access, correct, and delete personal data.
- Breach Notification: In the event of a data breach, notifying affected users and relevant authorities as required by law.
- Data Protection Agreements: Whenever possible, entering into data protection agreements with service providers and third parties to ensure they adhere to our data protection standards.
- Dedicated Data Protection Officer: Appointing a dedicated Data Protection Officer (DPO) responsible for overseeing data protection strategies and ensuring compliance with data protection laws.
By adhering to these principles and measures, Peakjobs is committed to protecting your privacy and maintaining the security of your personal data.
User Rights
User Rights Under GDPR and Kosovo Law
As per GDPR and Kosovo Law, Users have the following rights regarding their personal data:
- Right to be Informed: You have the right to be informed about the collection and use of your personal data.
- Right to Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and relevant information.
- Right to Rectification: You have the right to request the correction of inaccurate personal data and to have incomplete personal data completed.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected or if you withdraw your consent.
- Right to Restriction of Processing: You can request the restriction of processing your personal data under specific circumstances, such as contesting the accuracy of the data or objecting to its processing.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another controller without hindrance.
- Right to Object: You have the right to object to the processing of your personal data at any time, including for direct marketing purposes.
- Right to Not Be Subject to Automated Decision-Making: You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Exercising Your Rights
To exercise these rights, please contact us using the contact details provided in this Privacy Policy. We will respond to your request within the timeframes required by applicable law.
Specific User Requests
- Change Your Personal Information: You can update your personal information at any time by accessing your account settings on the Platform.
- Deactivate Your Account: If you wish to deactivate your account, please contact our support team. We will process your request and confirm the deactivation.
- Opt-out of Marketing Communications: To opt-out of marketing emails or other promotional materials, you can follow the unsubscribe instructions provided in any marketing email you receive, or contact us directly to request removal from our marketing list.
- Request Data Collection Details: You can ask for detailed information about the data we collect and how it is used.
- Contact the Data Protection Officer (DPO): You can contact Peakjobs’ Data Protection Officer at any time to request explanations or further information regarding your personal data and its processing.
Even if you opt-out of marketing communications, you will still receive essential service-related notifications, such as account updates and administrative messages, which are necessary for the proper functioning of the Platform.
By adhering to these principles and procedures, Peakjobs is committed to upholding your privacy rights and ensuring the protection and accurate processing of your personal data.
Cookies and Tracking Technologies
Use of Cookies
Peakjobs uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve our services. Cookies are small text files placed on your device to collect information about your activities on the Platform. We use the following types of cookies:
- Essential Cookies: Necessary for the basic functioning of the Platform, such as navigating the site and accessing secure areas.
- Performance Cookies: Collect information about how you use the Platform, helping us improve its performance and functionality.
- Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.
- Targeting Cookies: Track your browsing habits to deliver relevant advertisements based on your interests.
Managing Cookie Preferences
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. However, disabling cookies may affect the functionality and performance of the Platform.
To manage cookies, follow the instructions provided by your browser. Here are some links to help you manage cookies in common browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
By continuing to use our Platform without adjusting your settings, you consent to our use of cookies and similar tracking technologies in accordance with this Privacy Policy.
Children’s Privacy
Peakjobs does not knowingly collect personal data from children under the age of 16. Our Platform is intended for use by individuals who are at least 16 years old. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly. Users must confirm their age during the registration process to ensure compliance with this policy. If you believe that we may have collected data from a child under 16, please contact us immediately.
Third-Party Links
The Peakjobs Platform may contain links to third-party websites for your convenience and information. These websites are not operated or controlled by Peakjobs, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies and terms of use of any third-party websites you visit.
Peakjobs disclaims all responsibility for any content, security, policies, or practices of third-party websites linked through our Platform. Accessing and using these third-party sites is at your own risk. Peakjobs does not endorse or make any representations about third-party websites, including their accuracy, quality, or completeness.
International Data Transfers
Peakjobs may transfer personal data to countries outside of Kosovo, including to countries that may not have the same level of data protection as Kosovo. When we transfer your data internationally, we take appropriate steps to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.
To ensure that your personal data is adequately protected when transferred outside of Kosovo, we implement one or more of the following safeguards:
- Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission to ensure adequate protection for your data.
- Privacy Shield Framework: For transfers to the United States, we may rely on the EU-U.S. Privacy Shield framework to provide adequate safeguards.
- Binding Corporate Rules: Where applicable, we adhere to binding corporate rules approved by relevant data protection authorities.
- Explicit Consent: In certain cases, we may seek your explicit consent to transfer your data internationally.
Changes to the Privacy Policy
Peakjobs reserves the right to amend this Privacy Policy at any time. Changes may be made to reflect updates in our practices, legal requirements, or other relevant factors. It is your responsibility to review this Privacy Policy periodically for any updates or changes.
If we make significant changes to this Privacy Policy, we will notify you through the Platform or via email. Continued use of our services after any modifications indicates your acceptance of the revised Privacy Policy.
Contact Information
How to Contact Peakjobs for Privacy Concerns
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, you can contact Peakjobs through the following methods:
- Email: privacy@peakjobs.app
- Phone: +1 906 292 7281
- Mailing Address: Peakjobs Privacy Team
Str. 1111B S Governors Ave STE 3503 Dover, DE 19904 US
- Email: privacy@peakjobs.app
- Phone: +383 49 888 397
- Mailing Address: Peakjobs Privacy Team
Str. Jashar Salihu, Kulla e Muhaxhirëve, K.9, Nr.59 – Kosovo